Ddkk's Privacy Policy — Your Data Is Secure

Ddkk (ddkk.best) provides a safe and transparent Sports Betting experience for users in Bangladesh and around the world. We believe your privacy is a fundamental right. This Privacy Policy ("Policy") explains what personal data ddkk collects, why we collect it, how it is used, and the steps we take to keep your information protected.

This Privacy Policy applies to all ddkk services — including the website, mobile app, live chat, email communications, and any other digital channel. By creating an account or using the platform, you are considered to have agreed to this Policy.

We adhere to international data protection regulations and strive to follow GDPR (General Data Protection Regulation) principles where applicable. For any questions or concerns, please contact us: support@ddkk.best

Ddkk collects two types of information from you — data you provide directly and data collected automatically. Details are outlined below:

Information You Provide Directly

• Full name, date of birth, and gender (collected at registration)
• Email address and mobile number
• Residential Address & Country
• Identity verification documents (NID, passport, driving licence)
• Payment method details (Mobile Pay, Nagad, bank account numbers)
• Messages and complaints submitted to support

Automatically Collected Data

• IP Address & Approximate Geographic Location
• Device type, operating system, and browser information
• Login and logout timestamps on the platform
• Betting history, deposit & withdrawal transactions
• Clicks, Page Visits & Browsing Behavior on the Site
• Cookies & Session Data

Ddkk uses your personal information only for specific, legitimate purposes. We never sell your data to third parties for commercial use.

Ddkk never sells your personal data. However, certain information may be shared with trusted third parties to deliver our services. All such parties operate under strict confidentiality agreements.

Who Your Data May Be Shared With

• Payment Processors: Necessary information is shared with Mobile Pay, Nagad, Rocket, and banking partners to process transactions.
• KYC Verification Services: Required documents are shared with licensed verification providers to confirm your identity.
• Analytics Services: Anonymous user data is analyzed to improve the platform.
• Regulatory Authority: Government authority requests are fulfilled to meet legal obligations.
• Law Enforcement: Information may be disclosed when required by court order or legal obligation.

Ddkk uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored in your browser.

Types of cookies we use

• Essential Cookies: Required for login sessions and platform security. Without these, the platform will not function properly.
• Performance Cookies: Used to monitor site speed and performance.
• Functional Cookies: Helps remember your language, theme, and preferences.
• Marketing Cookies: Used to show relevant promotions. You can turn these off at any time.

Cookies can be disabled through your browser settings. Please note that turning off certain cookies may affect the functionality of some platform features.

Ddkk uses industry-leading technology to protect your data. Our security infrastructure is continuously upgraded to stay ahead of emerging threats.

• 256-bit SSL Encryption: All your data transfers take place through encrypted channels.
• Encrypted Database: All stored data is kept secure through encryption.
• Two-Factor Authentication (2FA): Enable 2FA to add an extra layer of security to your account.
• Access Control: Only authorized personnel are permitted to access specific data.
• Real-Time Monitoring: Suspicious activity is automatically detected and blocked.
• Regular Security Audits: Third-party experts conduct regular audits of our systems.

Ddkk does not retain your data longer than necessary. Separate retention periods have been defined for different types of data:

Certain data may need to be retained beyond the periods above due to legal obligations. Users will be notified in such cases.

As a ddkk user, you have several important rights over your personal data. We respect these rights and aim to respond as promptly as possible — typically within 30 days.

• Right to Access: You can find out what information ddkk holds about you and request a copy of it.
• Right to Rectification: You can request corrections to any inaccurate or incomplete information.
• Right to Erasure: Under certain circumstances, you can request deletion of your data.
• Right to Restrict Processing: In certain cases, you can request that the use of your data be restricted.
• Right to Data Portability: You can download your data in a standard format (e.g., CSV).
• Right to Object: You can object to marketing or certain types of data processing.

Ddkk is a platform strictly for users aged 18 and above. We never knowingly collect personal information from minors.

Age verification is mandatory at registration. If we discover that a minor has created an account on our platform, that account will be closed immediately and all associated data will be deleted.

Ddkk may update this Privacy Policy from time to time due to regulatory changes, new services, or platform improvements. For any significant changes, we will:

• You will be notified of any changes via your registered email
• We will display a notification when you log in to the platform
• We will clearly display the "Last Updated" date at the top of the page
• We will give you at least 14 days' notice before any significant changes take effect

Continued use of the platform after an updated policy is published will be considered acceptance of the new terms. If you do not agree with the changes, you may request to close your account.